Return Information

-Right of Withdrawal

The right of withdrawal is regulated by Legislative Decree no. 206 of 06/09/2005. The right of withdrawal is regulated by law if the Customer (ie a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form a reference to VAT number) has the right to withdraw from the purchase contract for any reason.

To exercise this right, the Customer must send a communication within 10 working days from the date of receipt of the goods. The communication of withdrawal must be sent by registered letter with return receipt addressed to:

Proracing by Privi Auto
via Federico Confalonieri 50
20099 - Sesto San Giovanni

Attention: Customers who purchase with a VAT number cannot exercise the right of withdrawal.

-Withdrawal Methods

The right of withdrawal is in any case subject to the following conditions:

the right applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the product purchased (e.g.: accessories, attachments, etc.);
The return of the product must take place within a period not exceeding 10 working days from receipt of the goods.
the purchased good must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc.);
to limit damage to the original packaging, we recommend, when possible, to put it in a second box; the affixing of labels or adhesive tapes directly on the original packaging of the product must be avoided;
in accordance with the law (combined with the provisions of Article 67, 1rd 3rd and 4th paragraphs), the only costs to be borne by the customer are the shipping costs related to the return of the goods and not those of the first shipment incurred by Taurus S.a.s.. In the case of material from foreign warehouses, the return must be made to the sender of the material.
the shipment, until the certificate of receipt, is under the complete responsibility of the Customer; in case of damage to the goods during transport, Proracing by Privi Auto will notify the Customer of the incident (within 5 working days of receipt of the goods), to allow him to promptly file a complaint against the courier and obtain reimbursement of the value of the goods (if insured); in this case, the product will be made available to the Customer for its return, simultaneously canceling the request for withdrawal;
Proracing by Privi Auto is not liable in any way for damage or theft / loss of goods returned by unsure shipments;
upon arrival at the warehouse, the product will be examined to assess any damage or tampering not resulting from transport. If the packaging and / or the original packaging are damaged, it will withhold from the refund due a percentage, in any case not exceeding 15% of the same, as a contribution to the costs of restoration.

Return procedure

The procedure to be followed once the Customer has decided to exercise the right of withdrawal is as follows:

Registered letter with return receipt to the following address: Proracing by Privi Auto via Federico Confalonieri 50 20099 - Sesto San Giovanni Milano
Waiting for confirmation of receipt recommended by Proracing by Privi Auto.
Sending the package in the manner illustrated.

The return of the product must take place within a period not exceeding 10 working days from receipt of the goods.

Without prejudice to any restoration costs for damage ascertained to the original packaging, Taurus S.a.s. will refund the Customer the full amount already paid, within 30 days of receipt of the notice of withdrawal with the exception of shipping costs by bank transfer. Therefore it will be the Customer's authority to promptly provide the bank details on which to obtain the refund (ABI Code - CAB - Current Account of the invoice holder).

When the right of withdrawal expires

The right of withdrawal is totally lost, for lack of the essential condition of integrity of the goods (packaging and / or its contents), in cases where it ascertains:

even partial use of the goods and any consumables;
the lack of the external packaging and / or the original internal packaging;
damage to the product for reasons other than its transport;
the absence of integral elements of the product (accessories, parts, etc.);
in the cases indicated above, will return the purchased good to the sender, charging the same shipping costs;
Customers who purchase with a VAT number cannot exercise the right of withdrawal.

Guarantees and Assistance

All products sold by Proracing by Privi Auto are covered by the manufacturer's conventional warranty and the 24-month warranty for defects of conformity, pursuant to DL 24/02. To take advantage of the warranty service, the Customer must keep the invoice and / or receipt of payment and related order from our site. The Customer with the acceptance of the purchase contract to take note of the Methods of Assistance in force at the time of recourse to Warranty Assistance, which he accepts. The manufacturer's conventional warranty is provided in the manner described in the documentation inside the product packaging.

Any dispute that should arise depending on the sales, will be considered in court, the forum provided is that of ProRacing. *or the natural person or company to whom the image has been insulted or damaged.


Automotive products

The additional modules of "PRIVI AUTO S.r.l." are prepared during the construction phase; since the user still has the possibility to modify the adjustment parameters of the aforementioned modules, the "PRIVI AUTO" cannot be held responsible for damages of any kind that could be caused by the products, engine or other components of the car, as a direct or indirect consequence of tampering by the user or whoever for it. The increase data reported on the site are indicative, some cars in order to express the maximum increase in power need an upgrade of some engine parts and therefore may have differences in the test phase. However, even the state of wear of the engine determines very different power increases, fap status, external temperatures, fuels used, general mechanical conditions, turbocharger efficiency, irregular maintenance, quality of spare parts used etc. etc. can determine a very significant lowering of performance. The company "PRIVI AUTO", declines all responsibility for any use that does not comply with the laws of the country in which the additional modules are used.

1. Automotive products:

Products intended for automotive use (additional modules for gasoline or turbodiesel and systems for electronic engine processing) can be used only and exclusively for competitive (sports) use in closed circuits, private circuits or private areas. PRIVI AUTO declines all responsibility for different uses. Return of the goods and right of withdrawal In compliance with the provisions of Legislative Decree 185/1999, in implementation of Directive 97/7 / EC on consumer protection, the natural person who purchases from PRIVI AUTO S.r.l. products for purposes that can be considered unrelated to his professional activity, and outside the business premises, has the right to return the products purchased and request the replacement of the goods or full refund with the sole exclusion of transport costs (both for sending and for returning the goods) by communicating this decision by registered mail within 10 calendar days from the date of receipt of the package or delivery of the goods. The registered letter must contain a photocopy of the accompanying purchase invoice. Once the registered letter has been received, the customer will be contacted to receive instructions for returning the goods, which in any case must be returned in original packaging and with intact seals complete in all its parts. The refund will be made, in accordance with the law, as soon as possible and in any case no later than 30 days from the return of the product. The shipment, until receipt in the warehouse of PRIVI AUTO is under the total responsibility of the customer; PRIVI AUTO will not be liable for any damage, theft or loss for shipments returned unsured.

By confirming the purchase you accept the conditions of sale.